Straightforward clinic pricing
Start with one full month free. Solo Practice includes 500 call minutes and Multiple Providers includes 1,000 call minutes. Then pay only for the capacity your clinic uses.
Every new client starts with
Choose based on your clinic
Both plans provide a capable healthcare AI front desk. The difference is the complexity of the routing, outreach, and multi-provider workflows MedCalls manages.
Core patient access coverage for a focused clinic workflow with up to three locations.
Deeper routing and automation for multi-provider teams and more complex patient access workflows.
We will scope an enterprise plan around your locations, routing model, reporting needs, and rollout path.
Talk enterpriseValue that scales with demand
Turn demand that might otherwise become a missed call or delayed callback into booked care.
Move routine phone work, scheduling, and documentation out of your team’s daily queue.
Handle peak hours, overflow, evenings, and weekends without making patients wait on hold.
Included from the start
Every MedCalls relationship begins with the workflow, safeguards, and visibility needed to operate with confidence.
We map how your clinic answers, schedules, routes, documents, and escalates.
Supported integrations are configured around your providers, locations, visit types, and rules.
Your team tests real scheduling, routing, intake, and escalation scenarios before go-live.
Review call activity, transcripts, outcomes, and operational patterns in one place.
Patient access is configured around protected data, controlled access, and approved escalation.
Refine workflows as your clinic, providers, locations, and patient access needs change.
Pricing questions
The key details about billing, setup, trials, and choosing the right plan.
No. MedCalls plans are month-to-month, and you can cancel at any time.
There are no standard setup fees. If your clinic needs unusual custom work, we will confirm the scope and any cost before you commit.
Call usage is billed at $0.15 per call minute in addition to the monthly platform plan. This lets usage scale with actual patient demand.
Every new client gets one month free. Solo Practice includes 500 call minutes and Multiple Providers includes 1,000 call minutes. Standard platform and usage pricing begins after the trial.
Solo Practice fits focused clinic workflows. Multiple Providers is designed for more complex provider, routing, outreach, and multi-location needs. We will recommend the simpler option whenever it covers the work.
Lower-priced tools can be a good fit when a clinic only needs basic call answering. MedCalls is built for the harder work: applying clinic rules, completing scheduling and routing tasks, documenting outcomes, and showing managers what happened. The better comparison is the staff time recovered and the appointments completed, not subscription price alone. Your free first month lets you measure that value on real calls.
No. MedCalls does not use patient calls to train AI models.
Yes. Recordings are retained until termination of the agreement, in accordance with the applicable Business Associate Agreement.
Yes. PHI processed by MedCalls is encrypted both at rest and in transit.
Yes. Every cloud vendor that processes PHI for MedCalls operates under a signed Business Associate Agreement.
Start with the workflow
We will show you how MedCalls fits your call volume, EHR, providers, locations, and patient access goals.
Book a quick demo