Find the right availability
Guide callers to an approved provider, location, resource, and appointment type without making staff repeat the search.
Direct EHR Integration
Give every AdvancedMD patient call a clear next step.
MedCalls extends your front desk with a direct AdvancedMD integration built around provider schedules, locations, call rules, and documented outcomes.
30 days free500 or 1,000 included minutesNo long-term contract
24/7 patient accessCoverage around your clinic hours
Concurrent callsFewer holds during peak demand
Clinic-defined logicYour rules stay in control
Guided launchConfigure, test, and go live
A front desk that completes the work
What MedCalls handles around AdvancedMD.
Configure MedCalls around the resources, locations, appointment reasons, and front-desk logic your AdvancedMD practice depends on.
Complete appointment changes
Handle configured booking, rescheduling, and cancellation workflows while keeping clinic rules in control.
Capture useful outcomes
Turn routine conversations, messages, and patient requests into organized next actions instead of a loose voicemail queue.
Escalate with context
Route calls that need a person with the patient’s reason and relevant context already captured.
From ringing to resolved
The patient gets an outcome. Your staff gets clarity.
Each approved conversation moves through one understandable path, with the clinic retaining control of the rules and the exceptions.
A patient calls
MedCalls answers without a hold and identifies the reason for the call.
Your rules guide it
Provider, location, scheduling, and escalation logic shape the next step.
The work is completed
MedCalls schedules, answers, routes, or captures the approved outcome.
Your team has visibility
Staff can understand what happened and focus on the work that needs a person.
See AdvancedMD in action
Two patient calls. Two completed workflows.
See how MedCalls handles both new-patient scheduling and an existing-patient request that creates a clear task for the team.
01
New patient intake and scheduling
Watch MedCalls move a new patient from intake details to the right scheduled visit in AdvancedMD.
02
Existing patient and task creation
See an existing patient recognized and the resulting request turned into an organized staff task.
Built around your clinic
AI that follows your rules.
MedCalls is not dropped into a generic script. We learn the way your clinic operates, configure the approved workflows, and test real call scenarios with your team.
Providers and resourcesConfigured around your clinic
Approved
Location-specific rulesConfigured around your clinic
Approved
Call coverage windowsConfigured around your clinic
Approved
Escalation ownershipConfigured around your clinic
Approved
A clear path to launch
Go live in just days.
Complex enough to fit your clinic. Simple enough to move quickly.
01
Learn
Map services, providers, locations, call rules, and priorities.
02
Configure and connect
Build the agent around those rules and connect the systems it needs.
03
Test real workflows
Run scheduling, routing, intake, and escalation scenarios with your team.
04
Launch with support
Start taking patient calls with hands-on monitoring and refinement.
Common questions
Is MedCalls directly integrated with AdvancedMD?
Yes. MedCalls offers a direct EHR integration for AdvancedMD, configured around the workflows and access rules your practice approves.
Can MedCalls support multiple AdvancedMD locations?
Yes. MedCalls can follow location-specific providers, schedules, call-routing rules, and escalation paths during a configured implementation.
Can we keep our current clinic number?
In many cases, yes. MedCalls can work with an existing number through configured call routing. If an older phone system limits flexibility, we can also discuss a modern setup with deeper control over when MedCalls answers.
Does the free trial include implementation?
The trial is guided and configured around your clinic. Solo practices receive 500 included call minutes, and multi-practice organizations receive 1,000 included call minutes during the free month.
Are patient calls ever used to train AI models?
No. MedCalls does not use patient calls to train AI models.
Are recordings retained, and if so, for how long?
Yes. Recordings are retained until termination of the agreement, in accordance with the applicable Business Associate Agreement.
Is all PHI encrypted at rest and in transit?
Yes. PHI processed by MedCalls is encrypted both at rest and in transit.
Are all cloud vendors under signed BAAs?
Yes. Every cloud vendor that processes PHI for MedCalls operates under a signed Business Associate Agreement.
Put MedCalls to work before you pay
Give your AdvancedMD front desk room to breathe.
Start with a full month free. Solo practices receive 500 included minutes, and multi-practice organizations receive 1,000 included minutes.
AdvancedMD is a trademark of its respective owner. MedCalls is not endorsed by or affiliated with AdvancedMD unless expressly stated in a written agreement.