EHR-connected patient access

Your AI front desk, connected to the EHR your team already uses.

MedCalls turns patient conversations into completed scheduling, routing, and documentation workflows while following the rules your clinic controls.

Real-time scheduling Clinic-defined rules Recorded outcomes

Our primary integrations

Primary EHR integrations. One consistent MedCalls experience.

These are the systems we lead with. Each implementation is configured around your providers, locations, visit types, scheduling rules, and escalation paths.

Primary integration

Tebra

Extend your Tebra front desk beyond office hours without giving up your clinic's scheduling controls.

  • Real-time scheduling
  • Approved appointment updates
  • After-hours coverage
Explore the Tebra integration
Primary integration

AdvancedMD

Let MedCalls complete patient access tasks while your AdvancedMD team retains workflow control and visibility.

  • Schedule availability
  • Appointment management
  • Operational documentation
Explore the AdvancedMD integration
Primary integration

eClinicalWorks

Connect patient calls with the scheduling and access workflows your eClinicalWorks practice relies on.

  • Provider and location rules
  • Appointment changes
  • Structured call outcomes
Explore the eClinicalWorks integration
Primary integration

athenahealth

Give patients consistent access while MedCalls follows the scheduling logic your athenahealth team approves.

  • Availability lookup
  • Scheduling workflows
  • Documented next actions
Explore the athenahealth integration
Primary integration

ModMed

Support specialty-specific patient access with workflows mapped to your providers, visit types, and locations.

  • Specialty-aware scheduling
  • Multi-location routing
  • Clear staff visibility
Explore the ModMed integration
Primary integration

NextGen Healthcare

Coordinate calls across providers and locations while preserving the rules your NextGen workflow requires.

  • Complex routing logic
  • Location-aware scheduling
  • Recorded patient requests
Explore the NextGen integration

More than a message handoff

Connected means the patient’s work gets finished.

The value is not simply that MedCalls can see your EHR. It is that every approved conversation follows the correct clinic logic and ends with a useful outcome.

A

Answer the patient

Respond naturally across routine, overflow, peak-hour, and after-hours calls.

B

Apply clinic rules

Use the correct provider, location, visit type, availability, and escalation logic.

C

Complete the task

Book, update, route, collect, or document the next approved action.

D

Record the outcome

Give staff a clear result, conversation history, and next step when human attention is needed.

Using another system? Let’s look at the workflow.

We continue to evaluate additional EHR, practice management, dental, therapy, and scheduling platforms. Availability depends on the workflow and connection path your clinic needs.

Clear distinction: the systems below are in development, under evaluation, or available through a custom workflow review. They are not presented as equivalent to our primary integrations.
Curve DentalIn development
DentrixUnder evaluation
Cloud9In development
ElationUnder evaluation
Oracle HealthWorkflow review
CareCloudUnder evaluation
PracticeQWorkflow review
Ensora HealthUnder evaluation
VeradigmWorkflow review
Curve DentalIn development
DentrixUnder evaluation
Cloud9In development
ElationUnder evaluation
Oracle HealthWorkflow review
CareCloudUnder evaluation
PracticeQWorkflow review
Ensora HealthUnder evaluation
VeradigmWorkflow review
ValantUnder evaluation
Office AllyWorkflow review
NextechIn development
WebPTUnder evaluation
Azalea HealthWorkflow review
VagaroUnder evaluation
ZocdocWorkflow review
OptiMantraIn development
Practice FusionUnder evaluation
ValantUnder evaluation
Office AllyWorkflow review
NextechIn development
WebPTUnder evaluation
Azalea HealthWorkflow review
VagaroUnder evaluation
ZocdocWorkflow review
OptiMantraIn development
Practice FusionUnder evaluation

Start with your actual workflow

Show us your EHR. We’ll show you what MedCalls can complete.

Bring your providers, locations, visit types, and current call flow. We will map the right integration path with you.

Book a quick demo