The only AI receptionist built specifically with Tebra clinics in mind. You already trust Tebra to manage your patient experience — now extend that experience with an AI receptionist that handles every call, 24/7/365.
MedCalls connects directly to your Tebra EHR, so your patients can:
- Schedule, reschedule, or cancel appointments inside Tebra
- Receive automated reminders and follow-ups
- Get triaged or escalated to your care team as needed
HIPAA-compliant. Proven by Tebra clinics nationwide.
Built for Tebra — Not a Generic AI Add-On
MedCalls was designed specifically for Tebra EHR users. That means direct integration with your Tebra schedule and patient database with real-time appointment updates. Your patients get a seamless experience every day, every hour, from 9am on Monday to 11pm on Christmas Eve.
You keep your workflow. We just make it 24/7.
Every Patient Call, Every Hour
From new patient inquiries to post-visit reminders, MedCalls ensures no call or message slips through the cracks.
Inbound: Natural AI voice answers calls and routes intelligently
Outbound: Sends reminders, recall campaigns, and follow-ups automatically
Triage & Escalation: Urgent cases go straight to your designated contacts
Analytics: Detailed reporting on call volume, response times, and live transcripts
Recover Revenue. Reduce Costs. Improve Patient Experience.
When you turn on MedCalls, you gain:
- Recovered Revenue: Every answered call = another booked appointment
- Lower Overhead: Cut overtime, staffing strain, and call overflow costs
- Faster Setup: Be live within days, not weeks
- Satisfied Patients: Immediate responses, 24/7
- Proven Results: Used and trusted by Tebra clinics across the country
1️⃣ Discovery: We review your Tebra account and call routing preferences.
2️⃣ Configuration: Secure connection to your Tebra scheduling and patient modules.
3️⃣ Training & Go-Live: We test your workflows thoroughly and launch in days.
4️⃣ Ongoing Optimization: Performance tracking, triage accuracy, and call analytics.
✅ No IT project required.
✅ No downtime.
✅ HIPAA-compliant from day one.
A: Yes. Every call, transcript, and message is encrypted and logged with audit trails for compliance.
A: Typically 3–5 days from initial onboarding to live launch.
A: Absolutely — MedCalls supports single or multi-location Tebra setups with unique routing rules per site. Bring your entire clinical practice under one call handling and data analytics structure.
A: MedCalls AI receptionist can handle all patient calls 24/7/365, and emergencies can be escalated to your care team based on your practice's specific needs and preferences.
