Tebra x MedCalls
A seamless integration to empower your clinic to never miss a call with Tebra + MedCalls.
Why this integration matters
For many clinics using Tebra, managing scheduling and phone calls separately causes delays, missed appointments, and administrative overhead. Integrating with MedCalls means your phone, patient bookings, and follow-ups all live in sync—helping reduce friction and boost efficiency.
How it works together
Seamless Data Sync: Patient booking data, appointment types, cancellations, and reschedules feed directly between Tebra and MedCalls.
Real-Time Updates: If a patient books in Tebra or cancels, MedCalls updates immediately so your AI receptionist only offers available slots.
Call Routing & Scheduling Alignment: The AI routes new appointment requests, urgent same-day openings, follow-ups, etc., using your Tebra availability rules.
Key benefits for Tebra users
Always-On Patient Access: Calls answered 24/7—no more lost opportunities after hours.
Reduced Admin Burden: Less staff time spent toggling between call logs and your Tebra calendar.
Less Front Desk Overload: Fewer routine calls, reminders, and rescheduling handled by the bot.
Actionable Data Insight: Clear dashboards show which calls convert to booked visits, peak call times, and follow-ups.
Quick setup & support
1. Clinics typically go live within 7–14 days once workflows are mapped.
2. You’ll get one-on-one training, setup of scheduling rules, fallback responses, and dashboard walkthroughs.
3. Customize voice tone, multi-location routing, appointment types, supported languages, & more.
Compatibility & FAQs
1. Supports all current Tebra scheduling modules.
2. If you have custom appointment types or add-ons, we work with them.
3. If your version of Tebra has restrictions on API/data access, our team helps resolve that during onboarding.
Want to See It in Action?
Start your journey towards growth, reduced costs, and better care.
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