Effective Date: July 4th, 2025

These Terms of Service (“Terms”) govern your access to and use of services provided by MED CALLS AI LLC (“we,” “us,” or “our”). By accessing or using our platform, you agree to be bound by these Terms.

1. Use of Services

MED CALLS AI LLC provides tools that enable healthcare practices to automate communication, appointment scheduling, and inbound call handling. You agree to use these Services only in compliance with applicable laws and regulations.

2. SMS Messaging

By providing your phone number and opting in, you agree to receive SMS communications from MED CALLS AI LLC. These messages may include:

- Appointment confirmations and reminders

- Service-related updates

- Operational notifications (such as onboarding or account access info)

- Promotional messages regarding product features and offers only if explicitly opted-in

You can opt out of SMS messaging at any time by replying STOP. To receive assistance, reply HELP. Standard message and data rates may apply based on your mobile provider plan.

We do not send promotional SMS messages unless you have explicitly opted in. Your phone number will be used only to support communication related to the services you’ve requested or are using.

3. Acceptable Use

You agree not to misuse or attempt to disrupt the functionality of the Services. This includes attempting unauthorized access, introducing malicious code, or using the system for unsolicited messaging or spam.

4. Data Usage and Protection

We collect and process user information solely to provide and support the Services. All data is handled securely and in compliance with applicable laws. We do not sell or disclose your personal data for unrelated marketing purposes.

5. Modifications

We may update these Terms from time to time. Any updates will be posted on our website, and continued use of the Services constitutes your acceptance of the revised Terms.

6. Contact Us

For questions about these Terms or for assistance regarding your account, please contact us at: [email protected]