MedCalls AI Features
Everything you need to book patients, cut costs, and never miss another opportunity again.
24/7 Bilingual Coverage
Pick up on ring 1—or only when your lines are busy. Unlike standard front desks. MedCalls AI is capable of closing deals and following up with patients at all times. Your AI receptionist can handle over 10 unique callers at once, so you'll never miss a new patient.
Interactive Dashboard
Stay in control with a dashboard designed for healthcare workflows. View detailed call logs with patient info, transcripts, and audio playback. Use advanced filters to search by patient, date, or task type, and get a clear overview of total calls and completed tasks. Real-time visibility helps your team work faster.
Seamless EHR Sync
MedCalls integrates directly with most major patient management platforms—no need to reinvent the wheel. We align with your existing workflows so scheduling, intake, and chart updates flow naturally into the systems your team already uses every day.
Automated Patient Engagement
Outbound communication and patient satisfaction made easy. MedCalls has reminders, refill requests, and optional SMS replies—cutting no-shows, saving staff time, and improving patient satisfaction. Never miss a follow-up.
Smart Triage + Escalation
AI detects urgent needs, escalates to on-call staff, or routes to the right department—keeping patients safe and your team focused. MedCalls intelligent call routing can replace after-hours call services entirely.
HIPAA-Compliant
We design MedCalls with patient privacy and compliance in mind. Every feature is built to support secure, confidential handling of sensitive information, helping your practice stay aligned with HIPAA standards and industry best practices.
MedCalls AI Receptionist
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