Elation x MedCalls
A seamless integration to empower your clinic to never miss a call with Elation EHR + MedCalls.
Why this integration matters
For many clinics using Elation, managing scheduling and phone calls separately causes delays, missed appointments, and administrative overhead. Integrating with MedCalls means your phone, patient bookings, and follow-ups all live in sync—helping reduce friction and boost efficiency.
How it works together
Seamless Data Sync: Patient booking data, appointment types, cancellations, and reschedules feed directly between Elation and MedCalls.
Real-Time Updates: If a patient books in Elation or cancels, MedCalls updates immediately so your AI receptionist only offers available slots.
Call Routing & Scheduling Alignment: The AI routes new appointment requests, urgent same-day openings, follow-ups, etc., using your Elation availability rules.
Key benefits for Elation users
Always-On Patient Access: Calls answered 24/7—no more lost opportunities after hours.
Reduced Admin Burden: Less staff time spent toggling between call logs and your Elation calendar.
Less Front Desk Overload: Fewer routine calls, reminders, and rescheduling handled by the bot.
Actionable Data Insight: Clear dashboards show which calls convert to booked visits, peak call times, and follow-ups.
Quick setup & support
1. Clinics typically go live within 7–14 days once workflows are mapped.
2. You’ll get one-on-one training, setup of scheduling rules, fallback responses, and dashboard walkthroughs.
3. Customize voice tone, multi-location routing, appointment types, supported languages, & more.
Compatibility & FAQs
1. Supports all current Elation scheduling modules.
2. If you have custom appointment types or add-ons, we work with them.
3. If your version of Elation has restrictions on API/data access, our team helps resolve that during onboarding.
Want to See It in Action?
Start your journey towards growth, reduced costs, and better care.
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