eClinicalWorks EHR Integration - MedCalls AI Receptionist for Clinics
Fully integrated AI receptionist for eClinicalWorks practices. Schedule, reschedule, and cancel appointments; send reminders, handle triage, and answer 24/7. Live in days, for less.
Go live in just a few days and see immediate growth.
The only AI receptionist built specifically with eClinicalWorks clinics in mind. You already trust eClinicalWorks to manage your patient experience — now extend that experience with an AI receptionist that handles every call, 24/7/365.
MedCalls connects directly to your eClinicalWorks EHR, so your patients can:
- Schedule, reschedule, or cancel appointments inside ECW
- Receive automated reminders and follow-ups
- Get triaged or escalated to your care team as needed
HIPAA-compliant. Proven by ECW clinics nationwide.
Why eClinicalWorks Practices Choose MedCalls
This is not a generic AI extension. MedCalls transforms clinical practice.
MedCalls is designed specifically with eClinicalWorks EHR users in mind. That means direct integration with your ECW calendar and patient database with real-time appointment updates. Your patients get a seamless experience every day, every hour, from 9am on Monday to 11pm on Christmas Eve.
You keep your workflow. We just make it 24/7.
End-to-End Call Handling
Every Patient Call, Every Hour
From new patient inquiries to post-visit reminders, MedCalls ensures no call or message slips through the cracks.
Inbound: Natural AI voice answers calls and routes intelligently
Outbound: Sends reminders, recall campaigns, and follow-ups automatically
Triage & Escalation: Urgent cases go straight to your designated contacts
Analytics: Detailed reporting on call volume, response times, and live transcripts
Instant Value for Your Practice
Recover Revenue. Reduce Costs. Improve Patient Experience.
When you turn on MedCalls, you gain:
- Recovered Revenue: Every answered call = another booked appointment
- Lower Overhead: Cut overtime, staffing strain, and call overflow costs
- Faster Setup: Be live within days, not weeks
- Satisfied Patients: Immediate responses, 24/7
- Proven Results: Used and trusted by ECW clinics across the country
How It Works — Your Setup in 4 Simple Steps
1️⃣ Discovery: We review your eClinicalWorks account and call routing preferences.
2️⃣ Configuration: Secure connection to your ECW scheduling and patient modules.
3️⃣ Training & Go-Live: We test your workflows thoroughly and launch in days.
4️⃣ Ongoing Optimization: Performance tracking, triage accuracy, and call analytics.
✅ No IT project required.
✅ No downtime.
✅ HIPAA-compliant from day one.
Frequently Asked Questions
Q: Is MedCalls HIPAA-Compliant?
A: Yes. Every call, transcript, and message is encrypted and logged with audit trails for compliance.
Q: How long does setup take?
A: Typically 3–5 days from initial onboarding to live launch.
Q: Will it work for multi-location practices?
A: Absolutely — MedCalls supports single or multi-location Tebra setups with unique routing rules per site. Bring your entire clinical practice under one call handling and data analytics structure.
Q: Can MedCalls handle after-hours emergencies?
A: MedCalls AI receptionist can handle all patient calls 24/7/365, and emergencies can be escalated to your care team based on your practice's specific needs and preferences.
Want to See It in Action?
Start your journey towards growth, reduced costs, and better care.
MedCalls is the clinic front desk, reinvented for the future.
